Contact Us
We're here to help! If you have any questions, concerns, or feedback about SEO PILOT, please don't hesitate to reach out to us.
Send us a message
What We Can Help With
- Technical Support: Issues with accessing your account, connecting Google Search Console, or using features
- Account Questions: Billing inquiries, subscription management, or account settings
- Data & Privacy: Questions about how we handle your data or Google Search Console integration
- Feature Requests: Suggestions for new features or improvements
- General Inquiries: Any other questions about our service
Before You Contact Us
To help us assist you more quickly, please include:
- Your account email address
- A detailed description of your question or issue
- Screenshots if applicable (for technical issues)
- Any error messages you've received
Privacy & Data Concerns
For questions about how we collect, use, or protect your data, please review our Privacy Policy. For data removal requests or to revoke Google Search Console access, you can:
- Delete your account from your account settings
- Revoke access through your Google Account permissions page
- Contact us directly at the email above
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
Frequently Asked Questions
Connecting your Google Search Console is easy! From your SEOPilot dashboard, click "Connect Google Search Console" and follow the OAuth authorization flow. You'll need to grant read-only access to your GSC properties. This typically takes less than 2 minutes.
To cancel or change plan send email to our support support@seopilot.online.
SEOPilot uses read-only access to view your search performance data (queries, impressions, clicks, positions), indexing status, site properties, and URL inspection data. We never modify your GSC data or settings. All data is encrypted and used solely to provide SEO insights in your dashboard. You can revoke access anytime from your Google Account permissions or SEOPilot settings.
Yes! We offer a 14-day money-back guarantee on your initial subscription. If you're not satisfied within the first 14 days, email support@seopilot.online for a full refund. Please note that subscription renewals are non-refundable, but you can cancel anytime to prevent future charges.
We typically respond to all support requests within 24 hours during business days (Monday-Friday, 9am-6pm EST). Most inquiries receive a response within 12 hours. Urgent issues marked "[URGENT]" are prioritized and usually addressed within 4 hours.
Absolutely! We'd love to show you how SEOPilot can help your SEO efforts. Email support@seopilot.online. We'll schedule a personalized 30-minute demo at your convenience. For Enterprise plans, we also offer custom onboarding calls.
Your data security is our top priority. We use industry-standard encryption (TLS 1.3, AES-256), secure cloud infrastructure (AWS), and follow Google's API security best practices. We never sell your data. We don't share your information with advertisers, data brokers, or third parties except as required to provide our service (e.g., cloud hosting).
Yes! All paid plans support multiple websites and team members. The number depends on your subscription tier: Starter (3 sites, 1 user), Professional (10 sites, 3 users), Agency (50 sites, 10 users), Enterprise (unlimited, unlimited). For custom Enterprise solutions email support@seopilot.io.